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Study - CRM in Practice


CRM-PraxisThe study "CRM in Practice: User Satisfaction, Benefits & Perspectives" examines every two years how satisfied users are in their daily dealings with their CRM solution and the service of the providers. Does the CRM solution support the intensification of customer relationships? Are the tools provided by the CRM solution oriented to the needs of the market? How do CRM use and market develop?

Current study: www.trovarit.com/crm-praxis


Providers of CRM solutions can support the study by inviting their customers to complete the online questionnaire. If there is a sufficient number of ratings for a CRM solution (measured by the size of the installed base), the solution will be identified in the study report and the provider will receive the satisfaction profile of his solution free of charge for internal purposes. 



Stephan Klein

Key Account


+49 (0)241 40009-932


Advertise with your good results!

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Business Development


Invite customers

Ask your customers to participate in the study so that there is a sufficient number of ratings for your solution and it is shown in the study. The number of questionnaires required depends on the installed base.

Business Development

Who knows more about the highlights and improvement potential of your solution than your customers? Use the feedback from the study to continuously improve your software product and services!


Use the results and graphics of the Trovarit study "ERP in practice - user satisfaction, benefits & perspectives" for your advertising, press releases and presentations. You can acquire the exploitation rights for print and/or online publications at favourable conditions.