The trade sector employs 5 million people and is divided into trade brokers, wholesale and foreign trade companies and retailers. The wholesale and retail trade together generate a combined turnover of around 1.7 trillion euros (excluding VAT). The industry is largely characterised by continuous changes in customer needs, technological developments and competition-specific market conditions.
Special demands on the information system landscape include a sharp increase in data volumes, the control of different store formats and high sales dynamics. In this context, flexibility and mastery of complexity are particularly important. Due to the large number of suppliers and customers, the business processes of retail companies and their IT design are also dictated and influenced by business partners. Another important topic is the mapping of purchasing and sales conditions and the optimization of picking.
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