Customer Relationship Management (CRM) combines a variety of different tasks and functions. In addition to the familiar areas of marketing and sales, the integration of services is of particular importance: Even if CRM is more than just software, comprehensive customer care is hardly possible today without the right CRM software.
Sales planning & control | Marketing automation | E-commerce or shop system | CPQ: Configure Price Quote / Offer / Product Configurator | Product / Variant Configurator | Product Information Management (PIM) | MAM (Media Asset Management) | POS system | Commercial order processing | Contact / Activity Management | Customer Experience Management (CXM/CEM) | Social CRM | Mobile CRM | Analytical CRM | Event / Seminar Management | Call Center
After free registration, you use the structured checklists to efficiently enter and weight your requirements for the new CRM solution. You also briefly describe your company in terms of size and industry.
The CRM Matchmaker compares your search profile with the company and product profiles of the CRM providers and creates a ranking with the solutions that best meet your requirements. Detailed FIT/GAP analyses and comprehensive background information make it easy for you to choose your favorites.